Now Hiring Office Staff

Position Summary

We are looking for a detail-oriented, friendly, and proactive front office staff member to join our dental practice. The ideal candidate will have strong organizational and customer service skills, be able to multitask efficiently, and ensure a smooth, welcoming experience for all patients.



Key Responsibilities

• Greet patients and manage check-in/check-out procedures
• Schedule, confirm, and reschedule patient appointments
• Answer phone calls and respond to inquiries in a professional manner
• Verify patient insurance information and process billing
• Maintain accurate and up-to-date patient records
• Handle patient payments and coordinate with insurance providers
• Ensure all office paperwork is completed accurately and in a timely manner
• Assist with managing office supplies and inventory
• Ensure the front office area is clean, organized, and welcoming
• Maintain patient confidentiality and adhere to HIPAA guidelines
• Assist the dental team with administrative tasks as needed

Qualifications

• Previous experience in a dental or medical office is preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Knowledge of dental office software and electronic health records (EHR)
• Ability to maintain a positive and calm demeanor in a fast-paced environment
• High school diploma or equivalent required; additional certifications are a plus
• Knowledge of insurance verification and billing processes is a plus

Benefits

• Competitive salary and benefits package
• Opportunities for professional development and continuing education
• Friendly and supportive work environment
• Paid time off and health benefits
• Work-life balance in a well-organized practice

Join our team and help create a positive, smooth experience for our patients while supporting the success of our dental practice!